Technical Support

At Desktop Darkroom we believe in the best possible support for our clients. You can contact our support team at 888-398-9934 or by emailing

  Printer Drivers:_____________________
DNP Photo Imaging
Smart Card - Windows 7 Drivers
Sony Resource

Software Updates:
ExpressDigital Darkroom
PL School Days+ (Core, Upgrade)

Software Tutorials:
ExpressDigital Darkroom Basic Tutorials                     _
Darkroom Email a Photo
Darkroom Instant Print

Camera Drivers:

Live Support:
Live Troubleshooting
Click this link if directed to by support representative

Technical Announcements:
Shinko Sinfonia CS2 (S6145):
  • Firmware Update 2/18/2012, click here to download (Windows only)
  • Driver Update 2/18/2012 build 216, includes new utilities, device settings & printer diagnostics, click here to download (Windows only)
  • Click here for step by step instructions on how to access the new utilities

DNP DS40 & DS80: Matte printing is now available, firmware and driver must be updated. Click here for more information.

KG Digital Instant Print: Version 2.1.125 now supports Sinfonia branded Shinko printers
Click here to download.

Shinko S2145 Firmware Update: Shinko has released an updated firmware to support their newly released media.  Click here to download.